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The forum registering procedure is fixed as of this moment.
To register a new account on the forum you must follow the next steps.
Before following the guide below, please make sure that you have been connected ingame in the last 48 hours. It's a measure made by us in order to prevent bots and spammers to register on our forum.
Step 1-Login on the website with your game account, and press the yellow text "Activate your forum account"
Step 2- Press activate on the page that you have been redirected to:
Step 3. Login on the forum using your ingame account and password.
I come to you with some saddening news. Unfortunately, last night one of the Data Centers of our hosting provider (OVH), burned down in a major fire incident. We are currently waiting for them to assess the situation and hope it will be sorted out soon.
"We are currently facing a major incident in our DataCenter of Strasbourg with a fire declared in the building SBG2.
Firefighters were immediately on the scene but could not control the fire in SBG2.
The whole site has been isolated, which impacts all our services on SBG1, SBG2, SBG3 and SBG4.
If your production is in Strasbourg, we recommend to activate your Disaster Recovery Plan.
All our teams are fully mobilized along with the firefighters.
We will keep you updated as more information becomes available. "
Plan for the next 1-2 weeks:
1) rebuilding 20KV for SBG3
2) rebuilding 240V in SBG1/SBG4
3) verifying DWDM/routers/switchs in the network room A (SBG1). checking the fibers Paris/Frankfurt
4) rebuilding the network room B (in SBG5). checking fibers Paris/Frankfurt
We'll keep you informed as the situation develops.
With 2020 now gone in some parts of the world we would like to welcome 2021 by wishing you a Happy New Year, and happy holidays along your family, friends and loved ones, and may the best things happen to you in the upcoming year.
We would like to thank you for being here and supporting us, either by just playing or by reporting bugs and issues with the server.
You are our MvP’s and we would try our best to exceed your expectations.
Sovereign & Cerberus!
We have started work to the new version of Season XVI Part 1-2.
Any issues that are not game breaking will be solved with the update.
Please be patient, and let us know what doesn't work or you think needs changing and we'll discuss about it.
To be able to finish the update in a timely manner we will dedicate our attention to the work that needs to be done. This means that our response rate may be a little bit slower, but we will solve all of your issues.
The schedule of the update date will be announced next week.