Game Guides Rules Support

Hello everyone,


I come to you with some saddening news. Unfortunately, last night one of the Data Centers of our hosting provider (OVH), burned down in a major fire incident. We are currently waiting for them to assess the situation and hope it will be sorted out soon.


"We are currently facing a major incident in our DataCenter of Strasbourg with a fire declared in the building SBG2.
Firefighters were immediately on the scene but could not control the fire in SBG2.
The whole site has been isolated, which impacts all our services on SBG1, SBG2, SBG3 and SBG4.
If your production is in Strasbourg, we recommend to activate your Disaster Recovery Plan.
All our teams are fully mobilized along with the firefighters.
We will keep you updated as more information becomes available. "


Other links:


OVH Update:


Update 1PM:

Plan for the next 1-2 weeks:

1) rebuilding 20KV for SBG3

2) rebuilding 240V in SBG1/SBG4

3) verifying DWDM/routers/switchs in the network room A (SBG1). checking the fibers Paris/Frankfurt

4) rebuilding the network room B (in SBG5). checking fibers Paris/Frankfurt

We'll keep you informed as the situation develops.


Best regards,


Author: Sovereign Views: 38,757 Comments: 0